Meet the Team
Diane Jarvis, BID Manager
Diane joined Sheffield BID in October 2015 to run the BID Company and to deliver against the commitments made within the BID’s manifesto.
Diane started her working life in the manufacturing industry before moving into professional services, working in senior marketing roles for the accountants Grant Thornton and commercial property agents Chesterton International. She then moved on to inward investment and economic development, taking up the post of Head of Marketing & Inward Investment at Renaissance South Yorkshire, the sub-regional delivery body tasked with delivering £1.6bn of Objective-1 funded infrastructure projects across Barnsley, Doncaster, Rotherham and Sheffield.
She then ran her own consultancy business for several years, advising on publicly-funded programmes across local and central government, including Sheffield City Council’s £24m Local Enterprise Growth Initiative and Sheffield Hallam University’s £2m food innovation programme. Work included transformational change projects for DWP and HMRC, as well as consulting with Serco plc on Customer Experience as part of its contract to manage the national Business Link digital service.
Prior to joining the BID she was managing director of a fast-growing Yorkshire marketing agency for three years and served as a board director for a London-based high-growth start-up that provides vocational training.
Paul Grogan – Operations Manager
Paul joined Sheffield BID in November 2015 as Administration Manager and has more recently taken on the role of Operations Manager. This is a role that assists in the delivery of the Annual Business Plan, reviews and monitors baseline service provision from Sheffield City Council and leads on the annual billing process.
Paul oversees a number of BID services including graffiti removal and prevention, cleaning up of the rough sleeper detritus, maintenance and development of the LAVs initiative (community toilet scheme), the city centre mobility service and working with landlords and agents to identify collaborative solutions for reducing the amount of time vacant units remain on the market.
Paul’s career was predominately with Sheffield City Council in both finance and revenues, and at one point he managed the Business Rates department. After the Council outsourced its Financial Business Process and Benefits operations in 1998 Paul went on to manage the two contracts for Liberata, having the responsibility for a combined annual budget of £18m. He has also spent time teaching English as a foreign language in both the UK and Germany.
After taking early retirement seven years ago, Paul decided to return to work after hearing about the BID.
Belinda Hughes – BID Administrator
Belinda joined BID in June 2017 as an administrator. Her role is to maintain and organise the BID office, ensuring the smooth running on a day to day basis.
She also acts as a point of contact for BID enquiries and works with the key services that relate to BID activity.
Previous to working at the BID Belinda held roles at Sheffield City Council and South Yorkshire Passenger Transport Executive.
Fay Fagon – Communications & Marketing Officer*
Fay Fagon joined the BID team in April 2017 to take up the role of Communications & Marketing Officer. Fay was previously a communications officer for Sheffield City Region Local Enterprise Partnership. Fay is responsible for delivering Sheffield BID’s marketing message to its consumer audiences through multi-channel marketing activities and for delivering communications to our company members and businesses that pay the annual BID Levy.
* This role is funded through a interim contract for services as part of the BID’s budget for Busier
Sgt. Matthew Burdett – South Yorkshire Police
Sgt. Burdett is the BID Police Sergeant whose post is funded through Sheffield BID’s safer theme.
His remit is to address city centre issues that have been raised as a concern by levy payers. This includes aggressive beggars, antisocial behaviour, criminal damage and retail crime.
These themes unfortunately form a common part of city centre life, but nevertheless they need addressing, and we must work out new ways to tackle them. Sgt. Burdett is an experienced officer who knows the city centre well, having worked here for many years.