BID teams on the street

Sheffield BID has several distinctive teams helping to make the city centre Cleaner and Safer.

Find out more about our Street Rangers, Clean Team, Police Sgt and Ambassadors.

BID Street Rangers 

The BID’s Street Rangers undertake an early morning cleaning service for Levy Payers affected by the waste and mess left by rough sleepers and late night revellers. The Street Rangers are on duty between 6am and 8am Monday to Thursday and 6am and 9am Friday to Sunday on a scheduled 7-day clean-up of the known hot spots.

Levy Payers can access to a rapid-response service for problems that occur outside of the scheduled clean. Whilst other towns and cities have successfully introduced similar programmes there is one significant difference with Sheffield BID’s scheme. It is a supported employment initiative that gives on-the-job training to people from the Archer Project’s Back to Work Group, who were once rough sleepers themselves. Recruits to the team are given an opportunity to get back to work, earn the national living wage and receive additional training in areas such as conflict management, health and safety and customer service. Email: to access the service.

Terms and conditions apply. Please download here.

BID Clean Team 

BID Levy Payers can report graffiti at any time to the BID and our Clean Team will be on hand to respond to enquiries Monday to Sunday between the hours of and 5.00pm.

All graffiti reported to us is evidenced and the details are provided to South Yorkshire Police to assist future prosecutions.

As part of our graffiti prevention measures we can provide security and lighting reviews, subsidised anti-graffiti coatings and organise crime prevention visits through the BID-funded police sergeant Matthew Burdett.  For areas that are consistently retagged, we now have available high-tech mobile cameras which are being deployed for surveillance of specific hot spots.

A regular street observation patrol is undertaken by the BID Clean Team to monitor street cleanliness.  This enables us to be proactive in working with Levy Payers and Private Property Owners to clean up affected buildings. We now seek permanent permissions from Landlords so that we can quickly clean up properties that have been tagged again.

If you need graffiti removal or an exterior clean-up service please email for a rapid response.

Terms and conditions apply.  Please download here.

Police Sergeant Matthew Burdett, South Yorkshire Police

Is your business affected by criminal damage or retail crime? Do you have concerns about anti-social behaviour (including begging and street drinking)? These themes unfortunately form a common part of city centre life, but nevertheless they need addressing and we must work out new ways to tackle them.

Businesses in Sheffield City Centre can access a dedicated BID-funded police resource. As part of our Safer theme, Sheffield BID collaborates with South Yorkshire Police to deliver a new safety partnership which includes a dedicated police resource for the BID area. BID Levy Payers can raise concerns directly with Sergeant Matthew Burdett by emailing

City Centre Ambassadors Will Brunton and Jamie Dean

The BID now funds two additional ambassadors in Sheffield City Council’s ambassador team. They help increase our face to face service in reporting issues from businesses to Sheffield BID. In addition, Jamie and Will communicate the latest BID projects, events and opportunities to BID Levy Payers and listen to any concerns they may have. The duo are on patrol Tuesday to Thursday from 10am to 6pm and also, as part of the BID’s commitment to supporting a safer night time environment, they work an extended shift Friday to Saturday, from 2pm until 10pm.