Support from the BID Team

Direct access to people who know the city centre

  • Meet the BID management team to understand how the BID works and how support can be tailored to your business
  • One-to-one discussions on business crime, anti-social behaviour and staff welfare
  • Liaison with the BID Buddies team, providing visible on‑street support for businesses, visitors and city centre activity
  • Visit the BID team at the Surrey Street Visitor Information Hub

Team contacts

Chief Executive - Diane Jarvis

Operations Manager - Gareth Lowe

Project Manager - Richard Pilgrim

Administrator - Belinda Hughes

Street Team Supervisor - Ian Mott