SCaN for Customer facing staff

Interactive course for staff with face-to-face customer contact.

Next course
12 November 2026, 9.30am-1pm

To book
Email enquiries@sheffield.bid.com

About the training

As part of our commitment to creating a safe and welcoming city centre, Sheffield BID is working with Counter Terrorism Policing to provide practical training for businesses. These sessions help staff understand potential risks, build confidence, and learn how to respond effectively - ensuring everyone feels prepared without disrupting day-to-day operations. A well-prepared business community benefits everyone.

SCaN (See, Check & Notify) for customer facing staff is an interactive course for staff with face-to-face customer contact, covering: 

  • Spotting suspicious activity
  • The importance of vigilance
  • The power of hello
  • How to report concerns

Prior knowledge: ACT Awareness training required

To book
Email enquiries@sheffield.bid.com